Pricing
All quoted rates are ex GST and apply to sites with fibre to the street frontage.
Layer 2 Ethernet Circuit
| Product | Monthly | Term | SLA |
| CA_10_MDU* | $160 | 3yr min | standard |
| CA_10 | $250 | 3yr min | standard |
| CA_30** | $350 | 1yr min | Premium |
| CA_100*** | $700 | no min | Premium |
| CA_1000 | $1400 | no min | Premium |
* If an MDU product is ordered it must be in a building with existing fibre, or your intial order must be for two circuits.
** On a CA_30 order additional CIR can be purchased in 5Mbps steps and either added to the base product or delivered on an additional port. These 5Mbps increments are available for $25 per month.
*** On a CA_100 order additional CIR can be purchased in 100Mbps steps and either added to the base product or delivered on an additional port. These 100Mbps increments are available for $100 per month.
Dark fibre point to point connection
We have dark fibre circuits available. Please contact us for pricing.
Service Level Agreement (SLA)
Our target availability is 99.95% (24/7)
Our Network Status is proactively monitored
Our service desk is available for fault reporting 24/7
Our standard hours of service restoration are 8am to 5pm Monday through Friday - excluding public and regional holidays.
Target Restoration
| Ethernet faults | |
| 10Mbps products | Next working day |
| Other products | |
| minor fault | < 4 hours |
| major fault | < 8 hours |
| Infrastructure faults | |
| minor fault | < 6 hours |
| major fault | < 16 hours |
